CONTACT US

Contactlunarvisuals@gmail.com

Reach Out To Our Support Team  (MON-FRI)

CHANGING SHIPPING ADDRESS

Shipping addresses cannot be changed, we will only use the address provided when the order was originally placed.

AM I ABLE TO CANCEL MY ORDER?

Please note, due to the customized nature of our orders, they are confirmed and processed immediately upon purchase. ALL SALES ARE FINAL, your satisfaction is our top priority. If there happens to be any discrepancy’s or physical errors from our side, rest assured, we will make it right.

EXCHANGE & REFUND POLICY

Exchanges are only available if your item is damaged or defective upon delivery. (Damage must be reported within 2 days of delivery)

PLEASE NOTE

We are not responsible or liable. we have no control over items stuck in transit, stolen packages, or improperly delivered orders! You must contact our logistics company (USPS)

You are financially responsible for any additional shipping costs associated with your order if it is returned to our facility by USPS for any reason.